Youth Services Assistant - Walbridge Library
(Part Time; $15.00-$16.10/hr DOE)
The library is seeking an outgoing individual to deliver high-quality library services to children (ages 0-17), to families and caregivers from a variety of backgrounds, and to patrons of all ages. Developing/leading youth programs is a key component of this position.
- Out on the floor and at service desks, you provide an amazing library experience to every customer.
- You demonstrate expertise in the books, movies, music, and other forms of content for patrons ages 0 to 17.
- You help customers sign up for library programs, find materials, use the 3-D printer, search a reference database, download e-books and apps, orchestrate the opening and closing of the library, checkout materials and perform all other circulation functions, and so much more.
- You serve as a safety monitor and maintain a safe environment for all those visiting the library. You step in when needed to enforce the Code of Conduct.
- You are a good listener with a lot of patience.
- You are a team player and think quickly on your feet, juggling multiple tasks at once.
- You are a wizard at teaching patrons how to use technology (ebooks, apps, etc.)
- You design and lead library programs and learning opportunities that create magical, transformative experiences for children and teens. You can implement an engaging, high-quality storytime as well as an intriguing after-school program for teens.
- You do the right thing. Every decision you make and action you take is an opportunity to demonstrate our collective integrity.
- You readily advocate for the library’s vision, mission and core values.
- You adapt well to changing work environments and are eager to learn new skills and new library services so you can share them with library patrons of all ages.
- You are NOT shy and you love meeting and inspiring people.
Requirements: bachelor’s degree; successful customer service experience; strong technology skills; strong and broad knowledge of children’s literature. Experience in a library or formal classroom/daycare setting preferred.
- 20.0 hours per week, including weekday, evening, and weekend shifts.
- Primarily works at the Walbridge library; works in BG as needed (1-3 times/month).
- Hiring Rate: $15.00 to $16.10/hour DOE
To apply: Submit a detailed letter of interest explaining why you are the best candidate to meet the library’s needs, an updated resume, a completed WCDPL application (available at wcdpl.org/employment), and the names/contact information for three work-related references via email to AngieBabcock@wcdpl.org by noon on Monday, April 3, 2023.
Comprehensive criminal background check and passage of drug test required for finalist.
Open until filled. Review of applications begins immediately. Equal Opportunity Employer. No phone calls, please.
___________
Public Service Assistant
(20.0 hours/week; $12.00-$13.30/hr DOE)
Are you ready to help create a dynamic library experience for our patrons? You are a natural host, knowledgeable on overall library operations and:
- Out on the floor, at a service desk, and while out in the stacks shelving materials, you provide an amazing library experience to every customer.
- You share your passion for the library by talking about and offering meaningful recommendations of the latest books, movies, music and library events.
- You orchestrate the opening and closing of the library. You receive deliveries and guide business representatives to the appropriate coworker.
- You serve as safety monitor – you maintain a safe environment for all those visiting the library. You step in when needed to enforce the Code of Conduct.
- You are a wizard at making our library customers feel welcome; you register patrons for library cards, help with fees, place items on hold, track down missing books, etc. You also encourage patrons to engage with other departments or staff to ensure we meet their needs.
- You are there to lend a hand if needed for events.
- You maintain orderliness and neatness of collections, including shelving, & help in intra-library loan.
- You do the right thing. Every decision you make and action you take is an opportunity to demonstrate our collective integrity.
- You’re a team player who thinks quickly on your feet. You take care of your team members.
- You adapt well to changing work environments and are eager to learn new skills and about new library services so you can share them with library patrons.
- You love meeting and inspiring people. You've never met a stranger and you are not shy.
- You are eager to advocate for the library’s vision, mission and core values.
The life experience we are looking for:
- High School Diploma or GED minimum (some college preferred)
- Positive customer service experience is essential
- Solid knowledge of computer and Internet operations
- Ability to maintain high level of accuracy in tasks and confidentiality of transactions
Schedule of hours determined by needs of the library, including evenings and weekends. Works primarily at the Bowling Green location, but may work in Walbridge 1-3 times per month as needed.
To apply: Submit a detailed letter of interest explaining why you are the perfect candidate to meet this library need, an updated resume, names and contact information for three work-related references (supervisors preferred), and a completed employment application via email to AngieBabcock@wcdpl.org by noon on Monday, April 3, 2023.
Comprehensive background check, including criminal record, and passage of drug test required for finalist.
Open until filled. Review of applications begins immediately. Equal Opportunity Employer. No phone calls, please.
___________
Employment applications may be downloaded from the attachment below.
Applications are kept on file for 6 months and reviewed as openings occur.